King’s College Hospital London

Healthcare Sector

King’s College Hospital London consists of recently opened Dubai Medical Centres in Marina and Jumeirah, with their newly opened state-of-the-art 100-bed facility at the Dubai Hills in Mohammed bin Rashid City. As part of King’s College Hospital London (KCHL), they offer patients local access to world-class treatment and leading medical professionals. Social Shop by Aurora was brought in to to develop a mature social media strategy.

An Overview of Activities Undertaken

  • Creation of a strategy that combined key social tactics including social advertising, bespoke content and influencer outreach

  • Utilising the clinic and hospital staff as part of the clinic story, Social Shop pushed out content to key target audiences while influencers trailed key services

Successes:

  • Clinic traffic in the Dubai area increased throughout the first six months and the online communities grew by over 180%

  • Reach increased dramatically with an average monthly reach of approximately 500,000

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